Please sign in with your Amazon Seller Central login credentials to begin the account activation process.
Our frequently asked questions service offers answers to common questions. If you don't find an answer, please contact our customer support and a representative will be able to assist you.
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Please sign in with your Amazon Seller Central login credentials to begin the account activation process.
If you are unable to update your information, please contact Hyperwallet directly.
The Hyperwallet Pay Portal has been designed to provide you with fast, convenient, and reliable access to your earnings. Now you can do payday your way thanks to a multitude of self-serve tools, easy on-the-go access, and automated payment transfer methods.
You can get set up to receive your Amazon payment in three easy steps:
For step-by-step instructions, download our Getting Started Guide.
The best way to confirm that you have entered your banking information correctly is to refer to the numbers on the bottom of your check.
In Canada and the United States, your account information would be displayed as shown on the sample checks below:
Canadian Accounts:
American Accounts:
For all other regions, please refer either to your bank statement or contact your financial institution to confirm your banking information.
Please be informed that you are using your Amazon Seller Central credentials to login. If you have forgotten your password, please reset your password in the Amazon Seller Central Portal.
Contact us:
Email Support
Please login to Hyperwallet Pay Portal and click on Support/Contact, in order to verify your identity and ensure a fast response. If you are locked out of an account, have forgotten your password or need assistance with your account activation, please email us at support@sellers-europe.hyperwallet.com or use the form below. Please include your Seller Email or the email address used when you signed up with your company, in all correspondence.
If your inquiry is in regards to a specific transaction, please provide a detailed description of the transaction you were attempting.Telephone
Live customer service representatives are available for support:
English: 24 hours a day, 7 days a week
Spanish: Monday - Friday 06:00 - 22:00*, Saturday & Sunday 08:00 - 17:00*
French and Mandarin Chinese: Monday - Friday 08:00 - 17:00*
Japanese: Sunday - Thursday 13:30 - 22:00*
Korean: Sunday - Thursday 13:30 - 22:00*
* Please note all the hours mentioned above are in Pacific Time.
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